Privacy Policy

Owl Logic LLP

Lane No. 13, Turner Road, Clement Town, Dehradun, Uttarakhand – 248002

Email: support@thewhysowl.com

Website: www.thewhysowl.com

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Mobile number
• Billing information
• Country and city of residence
• Information submitted through enquiry forms
• Information submitted during program applications
• Communication preferences

When purchasing a program or booking a coaching session, additional information may be collected to facilitate your registration.

When you visit our Website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages visited
• Time spent on the Website
• Date and time of access

This information helps us understand how visitors use our Website and improve user experience.

We may use your information to:

• provide access to purchased programs;
• process transactions;
• respond to enquiries;
• deliver customer support;
• communicate important updates;
• improve our Website and services;
• personalise your experience;
• maintain internal business records;
• comply with legal obligations.

Where you have provided consent, we may also send newsletters, educational content, promotional updates or information about future programs.

You may unsubscribe from marketing communications at any time.

Payments are processed through authorised third-party payment gateways. We do not collect or store your complete credit card, debit card or banking information.

Payment information is processed directly by the payment service provider in accordance with their own privacy policies.

Our Website uses cookies and similar technologies to improve functionality and enhance your browsing experience. Cookies may be used to:

• remember your preferences;
• understand Website usage;
• analyse visitor behaviour;
• improve Website performance;
• support security measures.

Most browsers allow you to control or disable cookies through browser settings. Please note that disabling cookies may affect certain Website features.

We may use third-party analytics services, including Google Analytics or similar platforms, to better understand Website traffic and visitor behaviour.

These services collect anonymous information regarding Website usage and do not identify individual users unless you voluntarily provide identifying information.

If you subscribe to our mailing list or register for one of our offerings, we may send:

• program updates;
• educational content;
• newsletters;
• invitations to workshops;
• announcements about new offerings.

Every marketing email contains an unsubscribe option. You may also contact us directly to update your communication preferences.

We do not sell, rent or trade your personal information.

Your information may be shared only where reasonably necessary with trusted service providers who assist us with:

• payment processing;
• email communications;
• website hosting;
• customer support;
• learning management systems;
• analytics.

These service providers are required to protect your information and use it only for authorised purposes.

We may disclose personal information where required by law or where reasonably necessary to:

• comply with legal obligations;
• respond to lawful requests;
• protect our legal rights;
• investigate fraud;
• protect the safety of users.

We take reasonable administrative, technical and organisational measures to safeguard your personal information.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to:

• provide our services;
• comply with legal obligations;
• resolve disputes;
• enforce our agreements.

When information is no longer required, it will be securely deleted or anonymised where reasonably practicable.

Subject to applicable law, you may request to:

• access your personal information;
• update inaccurate information;
• correct incomplete information;
• request deletion of your personal information;
• withdraw consent for marketing communications.

Requests may be submitted by emailing support@thewhysowl.com. We may require reasonable verification of identity before processing requests.

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their respective privacy policies before providing personal information.

Our Website and services are intended for individuals who are at least eighteen (18) years of age. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.

If you access our Website from outside India, you understand that your information may be transferred to and processed in India.

By using the Website, you consent to such transfer where permitted by applicable law.

We may update this Privacy Policy from time to time. The latest version will always be published on this Website together with the updated Effective Date.

Your continued use of the Website constitutes acceptance of any revised Privacy Policy.

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Owl Logic LLP

Lane No. 13, Turner Road, Clement Town, Dehradun, Uttarakhand – 248002

Email: support@thewhysowl.com

Website: www.thewhysowl.com